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Privacy Policy

Last updated: [Insert Date]

1. Information We Collect

We collect personal information that you provide directly, including name, email address, billing details, and account credentials.

We automatically collect limited technical data such as IP address, device type, and usage data for security and service operation.

We do not collect sensitive personal data and do not knowingly collect data from third parties.

2. How We Use Your Information
  • Provide and operate the Services
  • Manage accounts and authentication
  • Process payments
  • Provide support
  • Improve performance and security
  • Send service-related communications

We do not use your data for advertising or profiling.

3. Legal Bases (UK GDPR)

We process your data under the following legal bases:

  • Contract performance
  • Legitimate interests (service improvement and security)
  • Legal obligations
  • Consent where required
4. Sharing of Information

We do not sell your personal data.

We only share data with:

  • Payment processors (e.g. Stripe)
  • Infrastructure providers (hosting, storage)
  • Legal authorities where required
5. Cookies and Tracking

We use essential cookies only for authentication, security, and core functionality.

We do not use Google Analytics or third-party tracking/advertising cookies.

6. Data Retention

We retain personal data only as long as necessary to provide the Services and meet legal obligations.

Account data is deleted or anonymised within a reasonable period after account termination.

7. Data Security

We implement appropriate technical and organisational measures to protect your data.

However, no system is completely secure and use of the Services is at your own risk.

8. Children

The Services are not intended for users under 18. We do not knowingly collect data from minors.

9. Your Rights

Under UK GDPR, you have the right to:

  • Access your data
  • Correct inaccurate data
  • Request deletion
  • Restrict or object to processing
  • Data portability

You can exercise these rights by contacting us.

10. International Transfers

Your data may be processed outside the UK. Where this occurs, we ensure appropriate safeguards are in place.

11. Updates

We may update this policy from time to time. Continued use of the Services indicates acceptance.

12. Contact

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support@view3dmodels.com